At viph, we take the privacy of every Filipino player seriously. This Privacy Policy explains what personal information we collect when you use our platform, how we use and protect it, and what rights you have over your own data. Please read through this page so you know exactly how your information is handled every time you log in, place a bet, or contact our support team.
When you register an account on viph, we collect the personal details you submit through the registration form, including your full name, date of birth, email address, and contact number. This information is required to verify your identity, confirm that you meet the minimum age requirement of 21 years old as mandated for gaming platforms in the Philippines, and to set up your account correctly. We also collect any additional details you provide when updating your profile, submitting a support request, or completing identity verification steps. Payment-related information such as your preferred deposit method and transaction history is recorded to process your financial activity on the platform and to comply with applicable financial regulations. All information you submit is stored securely and is only accessed by authorised personnel for the purposes described in this policy. You are responsible for ensuring that the details you provide are accurate and up to date, as incorrect information may affect your ability to withdraw funds or receive account-related communications.
When you browse or use the viph platform, certain technical data is collected automatically to help us deliver a stable and secure experience. This includes your IP address, device type, operating system, browser version, and the pages or sections of the platform you visit during each session. We also record timestamps of your activity, session duration, and the features you interact with, which helps our team identify and resolve technical issues quickly. This data is used internally for platform performance monitoring, fraud detection, and security purposes, and is not shared with third parties for advertising. Cookies and similar tracking technologies may be used to remember your preferences and maintain your login session across visits — you can manage cookie settings through your browser at any time. Aggregate and anonymised usage statistics may be used to improve the platform experience for all Filipino players, but these reports do not identify you personally.
viph does not sell, rent, or trade your personal information to third parties for marketing or commercial purposes under any circumstances. We may share limited data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure partners — all of whom are contractually required to handle your data securely and only for the specific purpose for which it was shared. In certain situations, we may be legally required to disclose information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines if required by applicable law or a valid legal order. If the platform undergoes a business restructuring or ownership change, your data may be transferred as part of that process, and you will be notified in advance where possible. We will never share your personal data with third-party advertisers or data brokers. Any third party that receives your data on our behalf is bound by strict confidentiality obligations and data protection standards consistent with this policy.
The viph platform uses industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our servers is encrypted using secure protocols, ensuring that your login credentials, payment details, and personal information remain protected during every session. Access to personal data within our organisation is restricted to staff members who require it to perform their specific job functions, and all such access is logged and monitored. We conduct regular security reviews and apply updates to our systems to address emerging threats and vulnerabilities. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant authorities in accordance with applicable data protection regulations in the Philippines. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your viph account and to keep your login details confidential.
As a registered user of the viph platform, you have the right to access the personal information we hold about you and to request a copy of that data at any time. If any of your personal details are inaccurate or incomplete, you have the right to request a correction, and we will update our records promptly upon verification. You may also request the deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected, subject to any legal obligations that require us to retain it. If you wish to withdraw your consent for a specific type of data processing, you can do so by contacting our support team, though this may affect your ability to use certain features of the platform. You have the right to object to the processing of your data for direct marketing purposes, and we will honour such requests without delay. To exercise any of these rights, please reach out to our support team through the contact details provided on this page, and we will respond within a reasonable timeframe in accordance with applicable Philippine data privacy laws.
We retain your personal information for as long as your account remains active or as long as is necessary to fulfil the purposes described in this Privacy Policy, including compliance with legal, regulatory, and financial record-keeping requirements. When your account is closed, we will retain certain data for the minimum period required by applicable law before securely deleting or anonymising it. This Privacy Policy may be updated from time to time to reflect changes in our data practices, platform features, or applicable regulations in the Philippines. When we make material changes to this policy, we will notify registered users through the platform or by email, and the updated version will be published on this page with a revised effective date. Continued use of the viph platform after any update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically so that you remain informed about how your personal information is being handled.
Last reviewed: 2025. This Privacy Policy applies to all users of the viph platform in the Philippines. For questions about your data, visit the FAQ page or review our Terms and Conditions.
Here is a summary of the most important rights you have as a viph player in the Philippines.
You can request a full copy of the personal data we hold about you at any time. We will provide this information in a clear and readable format within a reasonable timeframe after verifying your identity.
If any information we hold about you is inaccurate or out of date, you have the right to ask us to correct it. Keeping your details accurate helps ensure smooth account management and uninterrupted access to platform features.
In certain circumstances, you may request that we delete your personal data. We will honour such requests where there is no legal or regulatory obligation requiring us to retain the information for a specified period.
You can object to certain types of data processing, including direct marketing communications. Once you raise an objection, we will stop processing your data for that purpose without requiring further justification from you.
Where technically feasible, you may request that your personal data be provided to you in a structured, commonly used format so that you can transfer it to another service provider if you choose to do so.
Where data processing is based on your consent, you may withdraw that consent at any time by contacting our support team. Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.
If you have any questions about how viph handles your personal data, or if you would like to exercise any of your data rights, our FAQ page is a great place to start. You can also create an account and manage your privacy preferences directly from your dashboard.